Category: Change Management / Transparency / Security Management
Customer: Industry user group for a software supplier
We were asked by an industry user group for a software supplier to carry out a DPIA on behalf of all the controller clients for a new mobile app being developed that would be deployed to their end customers. We carried out a DPIA in close co-operation with the software supplier. Given that the app would be rolled out by an estimated 50-75 user group controllers in the first year with an estimated end user base of between 1,500 – 10,000 users per deployment we needed to ensure that the default app configuration would be robust, and that the user group was given adequate information to deploy the app in a compliant manner. In the end, we carried out a DPIA and also produced documented sub-processor evaluations, a transparency review of the app and we developed a rollout guide for the app to be used by each of the controller clients. The app developer also implemented additional measures including regular pen testing of the app and a deployment checklist.
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My personal favourite old Chinese curse, "May you live in interesting times," feels particularly relevant these days. Our world is changing, with both exciting possibilities and daunting challenges emerging on every front. Change, after all, is a double-edged sword. And amidst this whirlwind of change, a new force is rapidly taking shape: Artificial Intelligence.
As a technologist, I am both excited and appalled at the developments in AI and it seems from various surveys that I am not alone. My greatest wish is that we can harness its power for good while dampening its power for misuse. It is early days yet – let’s hope this wish comes true!
Everyone loves a quiz so we decided we would kick-off the new year with a bit of tongue-in-cheek fun.
